Frequently asked questions
Need a little help? Here are the answers to some of our most common questions. If you need anything else, just give us a call — we'd be happy to help.
We deliver to postcodes across Oxfordshire and surrounding areas. Use our postcode checker on the home page to confirm your area. Delivery days vary by location — enter your postcode to see your scheduled day.
You can place your first order on our website. Simply choose your products, create an account and proceed to checkout. Once your delivery postcode is verified, we'll set up your regular delivery schedule.
Log in to your account and visit the My Subscriptions page. Click 'Add new item' on your current subscription to browse and add seasonal produce to your next delivery.
We don't have a fixed minimum order value, but our products are sold in set quantities — for example, a box of 6, 18, or a tray of 30 eggs. Please check individual product listings for details.
Orders must be placed by midnight two days before your scheduled delivery day. For example, if you normally receive deliveries on Friday, your cut-off is Wednesday at midnight.
Our delivery drivers are usually out between early morning and early afternoon. We don't offer timed delivery slots, but you'll receive a notification on the morning of your delivery.
This is one of the key differences that we offer our customers. Our eggs are delivered within 2 – 3 days of being laid and we collect the strawberries from the fruit farm at 6:30am every morning to deliver that day.
We recommend storing your eggs in the refrigerator to maintain freshness for as long as possible. Bring them to room temperature for around 30 minutes before cooking for best results.